Dozens gathered outside Lancôme store in Times Square, Causeway Bay on Wednesday in protest of the company’s decision to cancel a concert featuring pro-democracy star Denise Ho Wan-see.

The French cosmetics giant cancelled the June 19 concert after Chinese state mouthpiece Global Times accused Ho of being a supporter of Hong Kong and Tibetan independence movements. The move sparked controversy among netizens and customers. Ho supported the 2014 pro-democracy Occupy protests but has rarely spoken about the independence debate.

Photo: SocRec.

The protesters urged an international boycott of the brand, as well as other brands under its parent group L’Oréal, until a full explanation and an apology are given. They urged to company to promise not to carry out further political censorship.

“What shocks the society is that an international brand, emphasising social responsibility and women[‘s] empowerment like Lancôme, also kneeled down to the bullying government,” said Avery Ng Man-yuen, chairman of the pro-democracy League of Social Democrats party.


Ng said the incident was a “great contradiction to L’Oréal’s mission.”

“Lancôme not only insulted Denise Ho, but also insulted Hong Kong citizens who fought for democracy for years, and all global citizens embracing democracy and liberty,” Ng added.

Several lawmakers of pro-democracy parties attended the protest, namely Helena Wong Pik-wan of the Democratic Party, Gary Fan Kwok-wai of the Neo Democrats, Cyd Ho Sau-lan and Fernando Cheung Chiu-hung of the Labour Party.

Photo: SocRec.

Citing a Whatsapp message from Denise Ho, lawmaker “Long Hair” Leung Kwok-hung said although Ho could not come due to her busy schedule, she thanked participants at the protest.

Claudia Mo (far right).

“[She said] this matter is not her personal matter, and not the company’s matter anymore – it is white terror,” he said. “She hopes everyone will keep fighting, otherwise people will all live in fear.”

Stores closed across the city.

The protesters produced a large banner with Ho’s face that said “We are all Denise Ho – say no to mainland tyranny”. Other banners read “No kowtow to Beijing” and “Protecting Hong Kong’s core values.”

Civic Party lawmaker Claudia Mo Man-ching said Ho’s treatment by the firm was “simply blatant, naked and despicable”.

“We need to ask, whatever happened to the French qualities… liberty, equality, fraternity – are they telling us these days, today, that money talks? Profits come first?” she asked.

People Power party representative Tam Tak-chi questioned Lancôme’s decision to pull Ho from the event. He said that brand ambassadors who opposed animal testing for cosmetic products have not been dropped. L’Oreal is accused of using animal testing.

“Does that mean Hong Kong people are easier targets to suppression?” he asked.

Photo: Resistance Live.

Apology demanded 

The Lancôme booth at Lane Crawford in Times Square was closed ahead of the protest.

The protesters pasted props criticising the company onto the booth, including one saying “Lancôme Lanout Hong Kong” – demanding the brand leave the city.


Ng said that they will allow a week for L’Oréal to apologise, and will not rule out any further actions.

A French petition addressed to L’Oréal Hong Kong president Stephen Mosely has almost reached its goal of 5,000 signatures.

Lancôme’s Facebook page, which posted statements cancelling the concert, has not been updated since Sunday.

Kris Cheng

Kris Cheng is a Hong Kong journalist with an interest in local politics. His work has been featured in Washington Post, Public Radio International, Hong Kong Economic Times and others. He has a BSSc in Sociology from the Chinese University of Hong Kong. Kris is HKFP's Editorial Director.